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NQuire1000 old firmware Version upgrade tips
Announcer: Ivan Time: 29th Jul 2021
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1, If the upgraded version is from old version to NQ1000II-V1.00.003.EN or higher, after you finished the upgrade you may find Nquire1000 can scan barcode but without beep notification .

1)If the new firmware version is between NQ1000II-V1.00.003.EN~ NQ1000-II_G_V1.00.006

Please open “Settings”-"Scan Setting" and check whether the message below "Symbologies" shows "Unknow"

If the message shows "Unknow", please scan the following two setting barcodes then reboot NQuire1000.

※Since the buzzer doesn't beep right now, so you need to judge whether the reading is successful based on the change of the aiming light. It is recommended that you scan it several times to make sure the Settings are successful

 

 

After reboot please check the “Symbologies” message again it will shows "EM2037" and the beep sound will become normal. If it still shows "Unknow" means the previous scan failed, please try to scan again.

2) If you upgrade from old version to NQ1000-II_G_V1.00.008 version, it shows EM2037, but if you enter the symbologies, you will see the barcode type all not be chosen. and scan barcode without beep.

  

   please scan the following two setting barcodes then reboot NQuire1000.

 

※Since the buzzer doesn't beep right now, so you need to judge whether the reading is successful based on the change of the aiming light. It is recommended that you scan it several times to make sure the Settings are successful

 

 

   After reboot please check the “Symbologies” again, and enter the “Symbologies” to check the barcode type chosen or not. And if it successfully config, when scan barcode,you can hear  the good read beep.

  

 

All comments (1)
  • Guest 1
    Where are the firmware, in support dont see
    18th Nov 2023
    • William:
      please contact support@newlandaidc.com with info of your device's serial number, then our tech support team will contact you with the same
      18th Nov 2023
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